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Administration

Manage who has access to Peny, see how residents use it, and keep your city's account settings current.

What's in this section

These guides are for the people who run Peny for their city: inviting staff and choosing what each person can do, reading the usage dashboard, and updating the city's contact details, topics and alert settings. Any city staff member can open these screens; what you can change depends on your role, as Manage your team and permissions explains.

Guides in this section

Guides in this section

  • Manage your team and permissions — invite city staff, choose their role, change or deactivate access, and fine-tune permissions and groups.
  • Read the usage dashboard — website visits, resident sign-ups, post and alert reach, and how well Peny's AI answers residents.
  • City account settings — your city's contact details, app image, address and departments, plus topics, official alerts, residents and social sharing.

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