Posts and alerts

How posts work

Posts are short updates that appear in your city's Feed, in the Peny app and on your city's Peny site. You write posts in the post composer: open Feed in the sidebar and click the + button (New post).

Every post has a Priority that tells residents how urgent it is. When you publish, Peny notifies the residents who follow the post's topic. Emergency and Critical alert posts go to every resident.

Guides in this section

• Create and publish a post — write an update, add photos or a video, choose a topic and publish it.
• Send an emergency alert — use the Emergency and Critical alert priorities when residents' safety is at stake.
• Target a zone and notify residents — draw an area on a map so the residents who live there are notified.
• Ask residents with a poll — add a poll to a post, then read the results and download them.
• Set up the weekly newsletter — set it up, feature posts and events, preview the email and see past editions.

Which priority should I use?

You choose the priority in the composer, under Priority.

• Standard — normal priority. Everyday news and reminders.
• Important — medium priority. Significant updates. Use it sparingly.
• Emergency — highest priority. Urgent situations that need residents' immediate attention.
• Critical alert — overrides Do Not Disturb on residents' phones. Only for life-threatening or urgent public-safety issues. Only city admins can send one.

For Emergency and Critical alert posts, read Send an emergency alert before you publish.

Related guides

• Create and publish an event
• Events and content
• Getting started with Peny